Retreat Booking Terms & Conditions
Space to move. Space to breathe. Space to be.
Thank you for choosing to join a Zenspace Yoga retreat.
Our aim is to create a safe, welcoming and relaxing environment where you can step away from everyday life, reconnect with yourself and enjoy time to move, breathe, rest and simply be.
These Booking Terms & Conditions explain the basis on which you book and attend a Zenspace Yoga retreat. Please read them carefully before making your booking.
By making a booking and paying your deposit, you confirm that you have read, understood and agree to these Booking Terms & Conditions.
1. Booking & Payment
A non-refundable deposit is required to secure your place on a Zenspace Yoga retreat. Your place is confirmed once the deposit has been received.
The remaining balance must be paid in full by the date stated at the time of booking.
If the balance is not received by the stated due date, we reserve the right to cancel your booking and retain the deposit already paid.
If you would prefer to pay your balance in instalments, please contact Zenspace Yoga to discuss whether an agreed payment schedule can be arranged.
2. Cancellation by You
Due to the limited number of spaces available and the advance commitments made to retreat venues, accommodation providers and other suppliers, payments are generally non-refundable.
If you need to cancel your booking, please contact Zenspace Yoga as soon as possible.
We will always do our best to refill your place where possible. If your place can be successfully rebooked, Zenspace Yoga may, at its discretion, offer a refund or credit, subject to any administration costs and non-recoverable expenses already incurred.
Any refund or credit offered in these circumstances is entirely at the discretion of Zenspace Yoga and is not guaranteed.
We strongly recommend that you take out suitable travel insurance at the time of booking to protect you against circumstances which may prevent you from attending the retreat.
3. Travel Insurance
Comprehensive travel insurance is mandatory for all overseas retreats.
Your policy should provide appropriate cover for the circumstances of your trip, including:
- Trip cancellation or curtailment
- Medical expenses and emergency assistance
- Travel delays or disruption
- Personal belongings and baggage
- Any activities you intend to participate in during the retreat
We strongly recommend arranging travel insurance at the time of booking.
Zenspace Yoga cannot accept responsibility for costs arising from illness, injury, flight cancellations, travel delays, loss of belongings, weather events or other circumstances outside our reasonable control where those costs should appropriately be covered by your travel insurance.
4. Passports & Travel Requirements
Participants are responsible for ensuring that they have all necessary travel documentation and meet the entry requirements for their destination.
This includes, where applicable:
- A valid passport
- Any required visas or travel authorisations
- Health documentation or vaccinations
- Any other documentation required by the destination country or relevant authorities
Zenspace Yoga cannot accept responsibility for costs or losses arising because a participant is unable to travel due to incorrect, incomplete or invalid travel documentation or failure to meet applicable entry requirements.
5. Health & Personal Responsibility
Yoga, movement, breathwork, meditation and other retreat activities are undertaken at your own choice and responsibility.
By attending the retreat, you confirm that you are physically and mentally fit to participate and that you will practise within your own abilities and personal limits.
You must inform Zenspace Yoga before the retreat of any medical conditions, injuries, pregnancy, disabilities or other health concerns that may affect your ability to participate safely.
You are responsible for informing the retreat teacher or practitioner of anything that may affect your participation before taking part in an activity.
You should never practise through pain or ignore medical advice. If you are unsure whether a particular activity is suitable for you, you should seek appropriate medical advice before participating.
Zenspace Yoga or any teacher or practitioner working on the retreat may advise you not to participate in a particular activity if they reasonably believe it may pose a risk to your health or safety, or the safety of others.
6. Retreat Organiser & Teaching Team
Zenspace Yoga is the organiser of the retreat and is responsible for coordinating the retreat programme and arrangements described at the time of booking.
Retreats may be led by Zenspace Yoga and may also include other suitably qualified yoga teachers, movement teachers, therapists, practitioners or other professionals engaged by Zenspace Yoga to contribute to the retreat.
The teaching team may vary from retreat to retreat and may include one or more guest teachers or practitioners. We do not guarantee that any particular teacher or practitioner will be present unless expressly stated as part of the retreat details at the time of booking.
Zenspace Yoga reserves the right to change or replace a teacher or practitioner where necessary, including due to illness, availability or other circumstances beyond our reasonable control. Where this occurs, we will endeavour to provide a suitably qualified alternative.
The involvement of other teachers or practitioners does not change the terms of your booking with Zenspace Yoga. Unless expressly stated otherwise in writing, your retreat booking remains with Zenspace Yoga.
7. Retreat Programme & Changes
Every effort will be made to deliver the retreat as advertised. However, retreats involve working with venues, accommodation providers, teachers, practitioners, activity providers and other third parties, and circumstances may occasionally require changes.
We therefore reserve the right to make reasonable changes to the programme, teachers, practitioners, accommodation, venues, activities or timings where necessary.
Where a change is necessary, we will endeavour to provide a suitable alternative and, where reasonably possible, communicate significant changes to participants in advance.
8. Circumstances Beyond Our Reasonable Control
Occasionally, circumstances outside our reasonable control may affect the retreat. These may include, but are not limited to, severe weather, natural disasters, transport disruption, government restrictions, political events, venue issues, illness, changes to travel arrangements or other unforeseen circumstances.
Where this happens, we will make reasonable efforts to find a suitable alternative or modify the retreat arrangements.
Where changes or cancellation arise from circumstances beyond our reasonable control, refunds or compensation may not always be possible.
Participants should ensure that their travel insurance provides appropriate protection for such circumstances.
9. Cancellation by Zenspace Yoga
In the unlikely event that Zenspace Yoga has to cancel a retreat, we will communicate this to participants as soon as reasonably possible.
Where appropriate and possible, participants may be offered:
- A transfer to a future Zenspace Yoga retreat; or
- A refund of monies paid, subject to any rights you may have under applicable law and any non-recoverable third-party costs where legally permitted.
Zenspace Yoga cannot accept responsibility for additional expenses incurred by participants in connection with a cancelled retreat, such as flights, travel insurance, visas or other independently arranged travel costs, except where liability cannot legally be excluded.
10. Accommodation & Third-Party Services
Where accommodation, transfers, activities, excursions or other services are provided by third-party suppliers, these services may be subject to their own terms and conditions.
Zenspace Yoga will make reasonable efforts to work with reputable suppliers and to ensure that arrangements are provided as described.
However, we cannot accept responsibility for matters arising directly from the acts or omissions of independent third-party suppliers where we are not legally responsible for those matters.
11. Liability
Participants remain responsible for their own personal belongings, personal wellbeing and travel arrangements throughout the retreat.
Zenspace Yoga accepts no responsibility for loss, theft, damage, injury or illness except where such liability cannot legally be excluded or limited.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or legal rights that cannot lawfully be excluded or limited.
12. Photography & Video
Photographs or videos may occasionally be taken during retreats for promotional purposes, including use on the Zenspace Yoga website, social media and future marketing materials.
If you would prefer not to appear in photographs or videos, please let us know before the retreat begins and we will make reasonable efforts to respect your wishes.
13. Health Questionnaire
To help us provide a safe and appropriate retreat experience, all participants will be asked to complete a health questionnaire before attending.
The information provided should be accurate and complete. Please inform us of any relevant changes to your health or circumstances between completing the questionnaire and attending the retreat.
14. What Is Not Included
Unless specifically stated in the individual retreat details, the retreat price does not include:
- Flights or other international travel
- Travel insurance
- Visas or travel authorisations
- Airport or other personal transfers
- Alcoholic drinks
- Personal expenses
- Optional activities or experiences
Details of what is included in each retreat will be clearly stated in the relevant retreat information at the time of booking.
15. Acceptance of Terms
By making a booking and paying the deposit for a Zenspace Yoga retreat, you confirm that you have read, understood and agree to these Booking Terms & Conditions.
You also acknowledge that retreat activities are undertaken responsibly and within your own personal limits, and that you are responsible for obtaining appropriate travel insurance and ensuring that you meet all travel requirements for the destination.
We look forward to welcoming you on retreat and sharing a meaningful experience of movement, wellbeing, connection and relaxation.
Zenspace Yoga
YOGA HOLIDAY HEALTH QUESTIONNIARE